![]() When you select Ignore on an e-mail message, Outlook deletes that e-mail message and also keeps track of all future e-mail messages that are related to the ignored message. This problem occurs if you select Ignore on an e-mail message, and then another message from that same thread is delivered into your mailbox. Email messages that trigger this event are delivered directly to the Deleted Items folder. When this problem occurs, a message trace indicates a DefaultFolderType:DeletedItems-Conversations Processing Agent event. ![]() When you use the Ignore feature in Microsoft Outlook 2010 or later versions, messages are automatically moved to the Deleted Items folder.
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